🚚  FREE SHIPPING ON ORDERS $50+

IdeasForged3D support

Shipping & Returns

Helpful information about your order, delivery, and getting support.

Shipping your order

Free shipping $50+

U.S. merchandise orders of $50 or more qualify for free standard shipping.

Orders under $50

Shipping costs and available delivery options are shown at checkout before you pay.

Made to order

Many products are printed after purchase, so processing time is separate from carrier transit time.

Damaged orders

Contact us with photos of the item and packaging so the order can be reviewed.

Returns & order issues

If an item arrives damaged, is incorrect, or you have a concern about your order, contact us with your order number and a description of the issue. Include photos of the item and packaging when relevant.

Please contact us before sending an item back so we can review your request and provide instructions. For custom or personalized prints, ask about return eligibility before placing your order.

Have another question? Get in touch and include your order number if you have one.